Question 1

Walk and Talk With Your Inspector

Accepted Answer

We invite you to walk with us during your inspection. We will show you everything about your house that's important for you to know. Feel free to ask us questions while we walk around the property. If you have any concerns or questions, feel free to ask me while we're moving through the inspection process. 
We will work for you during the inspection until you're happy.

Don't pay us until after we complete the inspection to your satisfaction.

Question 2

Read the Inspector's Promise

Accepted Answer

Choosing the right home inspector can be difficult. Unlike most professionals you hire, you probably won't meet us until our appointment. Furthermore, different inspectors have varying qualifications, equipment, experience, reporting methods, and pricing. 
Ultimately, a thorough home inspection depends heavily on the individual inspector’s own effort. If you honor us by permitting me to inspect your new home, we guarantee that we will give you our very best effort. 
This, we promise you.

Question 3

Read the Standards, Agreement, Report, and Book

Accepted Answer

Please read the Home Inspection Standards of Practice (www.nachi.org/sop)(https://nachi.org/sop), the Code of Ethics (www.nachi.org/code_of_ethics)(https://www.nachi.org/code_of_ethics.htm), the home inspection agreement that we sign before we begin the home inspection at the property, the entire inspection report(s) and not just the summary, and the InterNACHI® home maintenance book that we will give you at the end of the inspection.

Question 4

Understand the Inspector's Responsibility

Accepted Answer

The home inspector is not an expert but a generalist. The home inspector can inspect a home and report upon the home’s condition as it was at the time of the inspection. That is the main responsibility of the home inspector. 
The most important thing for a homeowner to understand is that things will break. As time goes on, parts of the house will wear out, break down, deteriorate, leak, or simply stop working. 
A home inspection does not include predictions of future events, house warranties, or guarantees that nothing will ever go wrong. Future events (such as roof leaks, water intrusion, plumbing leaks, and heating failures) are not within the scope of a home inspection and are not the responsibility of the home inspector. Who’s responsible? The homeowner. 
The home inspection and report are based on the observations made on the date of the inspection, and not a prediction of future conditions. The home inspection will not reveal every issue that exists or ever could exist, but only those material defects observed on the date of the inspection.

Bottomline Inspections LLC

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